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The Operations Institute

Quality, in all aspects of an organization's operations, is a pre-requisite for success in today's business world. Along with quality, there is also the need for achieving the highest levels of productivity. With the arrival of the Information Age, organizations require the technical expertise of Information Systems professionals, who must also be effective communicators, strategic planners and facilitators of change. They should be capable of developing flexible IS plans that support corporate goals and enable organizational change. The Operations Institute offers an impressive array of world-class programs designed to provide managers with the most current knowledge about operations, quality initiatives and information systems.

Directory of Programs and Faculty

Operations Management ( 2 Days )
Dr. Thomas Best, California State University, Sacramento, California.

Total Quality Management ( 2 Days )
Ms. Ruth Greenwald, Productivity Management Strategies, Berkeley, California.

Using Information Systems in Business ( 2 Days )
Dr. Norman Garrett, Eastern Illinois University, Charleston, Illinois.

Just-in-Time: Principles and Implementation ( 2 Days )
Dr. Savas Ozatalay, Widener University, Chester, Pennsylvania.

Operations Management ( 2 Days )
Mr. Frank DeLuca, DeLuca & Associates, Attleboro, Massachusetts.

Tools for Improvement ( 2 Days )
Mr. Robert Luttman, Robert Luttman & Associates, West Roxbury, Massachusetts.

Information Technology for Executives ( 2 Days )
Dr. Paul Rosenthal, California State University, Los Angeles, California.

Quality Improvement for Service Industries ( 2 Days )
Mr. Jon Ryan, Eastern Iowa SBDC, Davenport, Iowa.

Just-in-Time-Management ( 2 Days )
Mr. Joseph Timmins, Sansiveri, Kimball & McNamee, LLP, Providence, Rhode Island.

Benchmarking Skills ( 2 Days )
Mr. John Henson, American Productivity & Quality Center, Houston, Texas.

Strategic Management of Information Technology Resources ( 2 Days )
Dr. Jeffrey Katzer, Management Training and Development Institute, Washington, D.C.

Operations Management: How to Effectively Manage Productive Resources ( 2 Days )
Dr. S. Rajagopalan, University of Southern California, Los Angeles, California.

ISO 9000 Quality Management Systems ( 2 Days )
Dr. Phillip Molz, PMP International Group, Overland Park, Kansas.

Total Quality Management Workshop ( 2 Days )
Mr. Steven Soltar, Organizational Developmental Services, Bainbridge Island, Washington.

Total Quality Management ( 2 Days )
Dr. Milton Garrett, Garrett Resources Group, Albuquerque, New Mexico.

Managing People: Key to Productivity ( 2 Days )
Dr. Raj Singh, Singh International Management, Riverside, California.

Strategic Management: How to Formulate and Implement a Strategy for Your Business ( 2 Days )
Dr. Nandini Rajagopalan, University of Southern California, Los Angeles, California.

Adding Value Through Logistics Management ( 2 Days )
Dr. Brian Gibson, Center for Management Development, Statesboro, Georgia.

Strategic use of Internet and Multimedia ( 2 Days )
Dr. J.P. Shim, Mississippi State University, Mississippi State, Mississippi.

Decision Making in Operations Management Using Computer Simulation ( 2 Days )
Dr. Sharad Maheshwari, Hampton University, Hampton, Virginia.


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